Benin Digital Squad

Ecobank Benin Agile Transformation Squad

Burkina Faso Digital Squad

Ecobank Burkina Faso Agile Transformation Squad

Burundi Digital Squad

Ecobank Burundi Agile Transformation Squad

Cameroon Digital Squad

Ecobank Cameroon Agile Transformation Squad

Cape Verde Digital Squad

Ecobank Cape Verde Agile Transformation Squad

Central African Republic Digital Squad

Ecobank Central African Republic Agile Transformation Squad

Chad Digital Squad

Ecobank Chad Agile Transformation Squad

Congo Digital Squad

Ecobank Congo Agile Transformation Squad

Côte d'Ivoire Digital Squad

Ecobank Côte d'Ivoire Agile Transformation Squad

DR Congo Digital Squad

Ecobank DR Congo Agile Transformation Squad

EGQ-SQUAD

EGQ-SQUAD

Equatorial Guinea Digital Squad

Ecobank Equatorial Guinea Agile Transformation Squad

Ethiopia Digital Squad

Ecobank Ethiopia Agile Transformation Squad

France Squad

Gabon Digital Squad

Ecobank Gabon Agile Transformation Squad

Gambia Digital Squad

Ecobank Gambia Agile Transformation Squad

Ghana Squad

Ecobank Ghana Agile Transformation Squad

Guinea Digital Squad

Ecobank Guinea Agile Transformation Squad

Guinea-Bissau Digital Squad

Ecobank Guinea-Bissau Agile Transformation Squad

KENYA SQUAD

Amazing team

Liberia Digital Squad

Ecobank Liberia Agile Transformation Squad

Malawi Digital Squad

Ecobank Malawi Agile Transformation Squad

Mali Digital Squad

Ecobank Mali Agile Transformation Squad

Niger Digital Squad

Ecobank Niger Agile Transformation Squad

Nigeria Digital Squad

Ecobank Nigeria Agile Transformation Squad

SERVICE MANAGEMENT SQUAD

The Service Management Squad is responsible for driving service efficiency, digital adoption, and frontline enablement across the bank. Key focus areas are branch service optimisation, digital adoption, SLA management, frontline enablement, customer communication, and process digitisation.

Rwanda Digital Squad

Ecobank Rwanda Agile Transformation Squad

Senegal Digital Squad

Ecobank Senegal Agile Transformation Squad

ESS SQUADS

ESS SQUADS

ETZ-TRANSFORMATION SQUAD

• The ETZ-Transformation Squad is a strategic unit driving operational excellence, digital transformation, and sustainable revenue growth within the bank. By streamlining processes, automating operations, and enhancing customer experience, the squad has significantly improved efficiency while reducing costs and operational risks. • Through targeted initiatives such as process digitization, biometric onboarding, product optimization, and system enhancements, the squad has delivered measurable impact including reduced turnaround times, substantial cost savings, increased fees and commissions, and strong CASA growth. • Overall, the squad plays a critical role in positioning the bank for long-term competitiveness by embedding innovation, improving service delivery, and strengthening compliance across the organization.

Togo Digital Squad

Ecobank Togo Agile Transformation Squad

Group

Agile Transformation Squad

EUG SQUAD

Zimbabwe Squad