Ecobank
GTR Awards
Regional Transformation
27 Countries
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Showing 1–5 of 5 most vibrant initiatives
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Most Vibrant Squad 🇧🇫
EBF SQUAD TEAM
Le Squad EBF s’est établi comme un véritable modèle de transformation culturelle : engagé, innovant, uni et résolument orienté vers l’impact.
Burkina Faso Digital Squad Burkina Faso
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ESN Squad Transformation
Built on top-down commitment and bottom-up execution. Leadership visibility, agile rituals and a mandate to challenge existing processes make this squad a replicable transformation model
Removed operational barriers, digitized appointments and modernized compliance via e-KYC. Result: less branch congestion, better satisfaction, faster onboarding, freed-up advisors.
Senegal Digital Squad Senegal
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Most Vibrant Squad 🇳🇬
Dispute Management Squad
The Squad embedded a strong agile culture, consistently delivering measurable improvements in turnaround time and digital adoption through collaboration and a results-driven mindset.
Nigeria Digital Squad Nigeria
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Most Vibrant Squad 🇨🇲
Ecobank Cameroon Transformation Squad
ECM quick wins delivered visible improvements in customer experience, operational efficiency and internal coordination, while also demonstrating the Squad’s ability to move from ideas to execution.
The Transformation Squad has introduced a new ways of approaching same longstanding challenges, inspiring innovative out of the box thinking and delivering solutions whose impact will shape future banking practices and drive meaningful progress.
Cameroon Digital Squad Cameroon
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Most Vibrant Squad 🇲🇼
EMW
Customer satisfaction has also been improved
We delivered Swift account opening and boosted digital adoption
Malawi Digital Squad Malawi
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